SKYTRACK PRIVACY POLICY

Effective as of 15th January 2026

Last updated on 24 March 2026

Uney GmbH (“Uney”, “we”, “our”, or “us”) recognizes the importance of protecting the privacy of your personal information. We have prepared this Privacy Policy to provide you with information about our privacy practices - how we collect, use, and disclose the information you provide or which we otherwise collect in providing SkyTrack services (“Services") to you (for more details on SkyTrack, please refer to our SkyTrack Terms and Conditions (“T&Cs”) following this link here). Please read this Privacy Policy carefully before using our Services.

By continuing to interact with our Services in any manner, you expressly consent to us processing your personal data as described in this Privacy Policy.

“You” or “User” means the entity you represent in accepting this Privacy Policy or, if that does not apply, you individually. If you are accepting on behalf of your employer or another entity, you represent and warrant that: (i) you have the full legal authority to bind your employer or such entity to this Privacy Policy; (ii) you have read and understood this Privacy Policy; and (iii) you agree to this Privacy Policy on behalf of the party that you represent.

“Site” means SkyTrack website located at: https://getskytrack.com.

1 - Privacy notice

1.1 Information We Collect

We may collect personally identifying information provided through voluntary registration at: https://getskytrack.com and profile account:

Email address, Full Name, Country, Phone number, Company, Industry, Professional Role.
Email addresses and names of your team.
Other information that you provide to us to receive technical or further service-related assistance during customer service interactions.

Non-service-related information: If you interact with us at events, webinars, or from other marketing activities and you give us your contact details or as to be contacted in one way or another, we will process that Information for this purpose.

Information we collect automatically when you use the Services: We keep track an activity log which means recorded logs of how you interact with our Services, including browsing our site, downloading the content, and taking other actions within the Services. In addition to this data, we may collect the technical data including, but not limited to, IP Address, Date and time of the request, Time zone differences with GMT, Request content, Access status / code status http, Amount of data transmitted, Internet platform, Event logs, etc.

Information from our AI-based chatbot and assistant technology (“SkyTrack AI”): Communication with the SkyTrack AI may be recorded in order to improve its operation and provide the Services. By using the SkyTrack AI, Users consent to the gathering and processing of the data they transmit.

For your awareness, our SkyTrack AI comprise the followings:

For processing technical data, we develop our own AI technology called SkyTrack.
For the chatbot feature, we use the AI-based technology (ChatGPT) provided by OpenAI OpCo, LLC, where the Users also agree to be bound by its terms of services and data privacy policy (link).

Information from other sources: We may obtain information, including your personal data, from our Site or Services and combine or associate it with information from third parties and sources (our partners, advertisers, and integrated services). We will treat the combined information as personal data in accordance with this Privacy Policy.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

We will endeavor to keep your information accurate and up to date and not keep it for longer than is necessary. We do not collect your sensitive personal data.

1.2 Purposes of collecting, processing, and storing personal data

We collect your personal data to provide the Services, personalize and improve your experience using the Services we provide. This may include authenticating you when you log in, processing transactions with you, providing customer support, and managing, maintaining, and improving the Services. In any case, we strive to ensure that the information we collect and use is suitable for this purpose and does not constitute an invasion of your privacy.

The personal data we collect includes the following purposes:

Providing customer support and help with our Services when you contact us.
Letting you know about other products or services that might better meet your unmanned aerial vehicle (UAV), drone, operational remotely piloted aircraft system (RPAS), unmanned ground vehicle (UGV), or other robot (“Robot”) needs.
Contacting you about your account, changes to this Privacy Policy, Cookie Policy, or other documents.
Details of your company and industry to get the most targeted content matching your company’s threat profile.
Troubleshooting and testing of our Services to ensure that they secure, reliable, and of a high standard and to prohibit the illegal activity of using our Services.
Maintaining and improving our Services.
Communicating about Services, offers, and events, and provide news and information.
Subscribing to a newsletter, sending product updates or technical alerts.
Sending notifications tailored to a specific search profile, content list, query, and Services updates with a summary according to your region, industry, etc. (you can set up email notifications frequency and define what is relevant to you in your account cabinet).
Analyzing activity logs and other analytic data to improve productivity, customer experience, trends, and statistics.
For analytics and metrics, evaluating the effectiveness of our outreach efforts.
Sending marketing communications relating to Services, sales, or promotions via email. You can opt out of these at any time.

For the SkyTrack AI used on the Site and/or integrated into the Services:

Analysis of devices event to assist with threats detection and response
Responding to your enquiry and route it to the appropriate team.
Providing continuity if you return to the chat within the same session.
Enabling follow-up contact via your preferred method (email or phone).
Monitoring service quality and prevent abuse or technical errors.
Interpreting and executing user commands to the Services.
Supporting detection, analysis, and remediation of security events.

1.3 Our legal basis for collecting and processing personal data

We will only collect and process your personal data where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver our Services), and “legitimate interests”.

By signing up for an account, you gave us consent, which expresses consent to us processing your personal data as described in this Privacy Policy. We do not collect personal information classified as ‘special categories’ or ‘sensitive data’ under the relevant laws.

If you choose not to provide the information we request, you can still visit our Site, but you may be unable to log into your account or access specific options, offers, downloads, and Services.

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time, and where we rely on legitimate interests, you have the right to object. Please contact us at [email protected] if you have any questions about the lawful bases upon which we collect and use your personal data.

1.4 Legitimate interests

The legitimate interests of processing mean that such processing is performed for a task carried out in the public interest or the exercise of official authority vested in the controller or on grounds of the legitimate interests of a controller or a third party. We may process your personal data for our legitimate interests or the legitimate interests of third parties, provided that such processing shall not outweigh your rights and freedoms. For example, we may process your personal data to:

Protect you, us, or others from threats (such as security threats or fraud);
Comply with laws that apply to us;
Enable or administer our business, such as for quality control, consolidated reporting, and customer service;
Understand and improve our business or customer relationships generally.

1.5 Consent

By consenting to this Privacy Policy, you are permitting us to process your personal data specifically for the purposes identified. Specifically, you expressly consent to us processing your personal data as described in this Privacy Policy, which provides transparency to our Users as to how their data is collected and used.

You may withdraw consent at any time on your profile page or by sending a request to us at: [email protected].

You are not eligible to register and provide us with personal information if you are 16 and under (or subject to the age restriction under the relevant applicable laws where you reside or locates) without your parent/guardian's permission.

1.6 Organizations with which you engage

If you have registered for the Services with your company's domain name ("Organization"), i.e. @yourcompany.com, or if the Services are provided to you through an Organization, you expressly agree that we might provide your Organization with your activity logs on the Services upon prior written request from the Organization owner.

As a result of improving our platform for customers, your personal information provided during registration, such as your names and email addresses, as well as information about when and how you clicked on specific content, will be visible to all members of your company team. This information is confidential and not disclosed outside of your company. If you work as a contractor, you must have a non-disclosure agreement that contains liability for any leakage of personal information obtained in this way.

1.7 How you can opt out of use and disclosure of your information

We will only use your personal data for the purposes described in this Privacy Policy or as subsequently authorized by you. You can avoid having your personal data disclosed in the following ways: a) do not provide us with your personal data; b) do not access or request Services, or c) email us at [email protected] to request that we deactivate your account and delete your personal information.

Following the registration process, we also allow Users the option to opt out of receiving emails from us. Users who opt-in may remove themselves from emailing lists at any time through the edit profile pages or by following the instructions at the end of any email they receive from us.

1.8 Information security and transfer of personal information to other countries

In order to provide the Services, we may transfer, process and store personal information in several countries and may also use cloud-based services for this purpose. We may also subcontract storage or processing of your information to third parties located in countries other than your home country. Information collected within one country may, for example, be transferred to and processed in another country, which may not provide the same level of protection for personal data as the country in which it was collected. You acknowledge and agree that we may transfer your personal information as described above for purposes consistent with this Privacy Policy. We take all reasonable precautions to protect personal information from misuse, loss and unauthorized access. We have implemented physical, electronic, and procedural safeguards to protect the information, including that the information will be stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We implement where appropriate safeguards such as:

European Commission Standard Contractual Clauses (SCCs);
Transfer Impact Statements;
Adequacy Decisions; and/or
Swiss IDTA Safeguards.

2 - Your account, retention, and deletion of the personal data

We may provide you with tools and preference settings that allow you to access, correct, delete, withdraw, and modify information associated with your personal data.

We will retain your personal data for as long as necessary to carry out the Services to you and will store the personal data for five years from the moment the account is terminated or not used. Then all your personal data collected through the platform will be deleted, as required by applicable law. Alternatively, you may at any time request that we no longer use your information; then please contact us at: [email protected].

In some cases, we choose to retain certain information in a depersonalized or aggregated form.

We may also retain certain information about you as required by law or for legitimate interest purposes as set above after you delete your account.

3 - Children's Online Privacy Protection

Services are neither intended for nor designed to attract anyone under the relevant age of consent to enter binding legal contracts under the laws of their respective jurisdictions. We do not intentionally or knowingly collect personal information through the Services from anyone under that age. We encourage parents and guardians to be involved in the online activities of their children to ensure that no personal information is collected from a child without their consent.

4 - Your rights as a data subject

At any point, while we are in possession of or processing your personal data, you, the data subject, have the following rights:

Right of access – you have the right to request a copy of the information we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organization.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review: if We refuse your request under rights of access, we will provide you with a reason. You have the right to complain as outlined below.

As a data subject, you are entitled to exercise all the rights indicated above through a Subject access request procedure. For this purpose, please send your request to us at: [email protected]. In the subject of your letter, please indicate the exact title of the right you are concerned about (Right of access, Right of rectification, Right to be forgotten, Right to restriction of processing, Right of portability, Right to object, Right to object to automated processing, including profiling, Right to judicial review).

It will ensure that you receive the answer to your request from us. We provide you with the requested information in electronic format within one month from the date of receipt.

5 - Cookies

Cookies are small pieces of information that a website transfers to an individual's hard drive for record-keeping purposes. They let us know when you visit our Site and save the preferences you set. Your browser can be set to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. To control third-party cookies, you can also adjust your browser settings.

The information we collect and analyze is used to improve our Services to you. Some of the cookies we use are essential for the Site to work. We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. The cookies collect information in an anonymous form. The cookie-related information is not used to identify you personally, and the pattern data is entirely under our control. To find out more about cookies, visit our Cookie Policy.

6 - Links to Third Party Sites

We may place links on our Site. When you click on a link to a third-party website from our Site, your activity and use on the linked website are governed by that website’s policies, not by those of us. We encourage you to review the privacy policies of third parties before connecting to or using their websites to learn more about their privacy and information handling practices.

7 - Changes to this Privacy Policy

We may change this Policy at any time by updating this page and encourage you to review our Privacy Policy to stay informed. If we plan to change the purpose of the collection and processing of personal data, we may provide additional notice before starting any new processing. If you do not provide us with consent to these changes, we have the right to close your account and discontinue the use of our Services and Site. If you continue to use our Services after Privacy Policy changes go into effect, you consent to the revised policy.

8 - Security Measures

We apply industry-standard security controls across our data and infrastructure. Measures include:

Encryption in transit and at rest
Access control and authentication
Network and application security monitoring
Regular audits and vulnerability testing

9 - Contacting us

If you have any additional questions about SkyTrack Privacy Policy or want to make a request regarding your personal information, you are encouraged to contact us. The contact information is: Uney GmbH - Grafenaustrasse 13, 6300 Zug, Switzerland.

You can also send your enquiries via email to [email protected].